Communication in Leadership
Hello and welcome to my blog, which aims to support excellent communication in leadership.
It’s great to get the chance to air my views on how people communicate – particularly those in the public eye, who should certainly be held to account for their communication style.
Superb communication is fundamental for smooth-running, successful companies, and the best business leaders act as communication role models.
Unfortunately not all business leaders are the best. The stresses and strains of running a business are often reflected in unhelpful communication. When time is of the essence, as it usually is, communication tends to suffer.
Uncomfortable communication in leadership
Those at the top do not always listen well, leaving others feeling frustrated. Even if you think you’re a great listener, chances are you sometimes switch off and focus on something else.
Time-pressed business leaders can also command rather than question, leading to resentment and loss of opportunities.
In terms of speaking style, people tend to copy what they see and hear – sometimes on purpose, sometimes subconsciously. It’s ridiculously easy to pick up a manner of speech, a regular filler word or a repeated idiosyncratic gesture.
So if you employ a certain approach to communication in leadership, it’s likely that others will emulate your method. After all, if it works for the person at the top, it’s obviously the accepted mode within the organisation.
But it’s not all about internal communications. If your internal communications are lacking in any respect, it’s hard to switch to an entirely different manner with external people. The unhelpful traits you use in internal meetings will inevitably creep in, usually without your knowledge.
Effective communication in leadership
If you want to communicate brilliantly at all times, and cascade your style down through the organisation, read on for my views on effective and ineffective communication in leadership. There is lots of information here, as well as tips and suggestions (of which there are plenty more in my free e-course).
If you’d like to see something featured in this blog, do drop a line to [email protected] and I’ll be delighted to consider your suggestions. And if you’d like to talk to me directly, please give me a call on +44 (0) 8 456 800 456.
In the meantime, happy reading…